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Problem with logging into Skype using HP Simplepass Identity Protection.

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asked by (120 points) about HP SimplePass Identity Protection
edited by

When I open Skype, the HP SimplePass Identity Protection icon did not appear at the top left corner, thus I can't use my saved fingerprint to open my account. I already reinstalled my Skype but the problem was not resolved. Please help!

1 Answer

0 votes
answered by (194k points)
edited by

Try to remove the application and then open Skype because the fingerprint protection will be eliminated allowing you to connect. With the application closed, perform a reinstallation and then set up again a new fingerprint authentication.

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