First, go to Start, type cmd and open the utility using Administrator rights. After that, type sfc /scannow and press the Enter key. Also, perform a full system scan using your security program or an utility from Software Informer database. If the problem persists, go to Start, type Memory Diagnostics and open the utility. After that, click Restart now and check for problems (recommended) and wait to see if there is a RAM memory problem. For further solutions, I suggest you check the Microsoft Support page.