In order to fix the issue, I suggest you unplug the TV device from your computer and plug it in again. If it doesn't help, remove Hauppauge WinTV 7 from the PC and then download and install it again. After that, right-click the Computer/My Computer icon, select Manage and open Device Manager. Look for your satellite card driver, right-click on its icon and press Uninstall. Reboot your computer, connect the TV device, press Scan for hardware changes icon from Device Manager and reinstall the drivers. If the problem persists, you will need to contact Hauppauge.