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I purchased this program along with a Refine Cutter Plotter Pro 24. I cannot run it on Windows 7. It worked well in my old Windows XP Home Edition computer. What can I do?

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asked by about Artcut
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I purchased this program along with a Refine Cutter Plotter Pro 24. I cannot run it on Windows 7. It worked well in my old Windows XP Home Edition computer. What can I do?

1 Answer

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answered by (193k points)

Unfortunately, as you can see on the review page of the product, the application is compatible only with Windows 98, Windows ME, Windows 2000 and Windows XP platforms. In order to run it on your computer, you can try the Compatibility Mode. Right click on the program icon and go to Properties > Compatibility tab. Check the Run this program in compatibility mode for box and select a compatible operating system from the drop-down list. Click Apply and then OK. Also, you can install the program in Windows XP Mode environment. Windows XP Mode is a free utility developed by Microsoft that allows you to install and run applications compatible with Windows XP directly on a Windows 7 PC.

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