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It doesn't work on Windows 7.

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asked by (120 points) about Camera Assistant Software
edited by

This software worked perfectly on Windows Vista. Now I have Windows 7 and it doesn't work anymore. Can you help?

1 Answer

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answered by (193k points)

Right-click on the computer icon, select Manage and open Device Manager. Expand the Universal Serial Bus controllers and Imaging devices lists, right-click on the webcam driver and select Uninstall. After that, remove the webcam software using its uninstaller or Add or Remove Programs feature (Control Panel > Uninstall a program). Next, navigate to Toshiba Support page, identify your computer model, select Windows 7 as operating system and download and install the latest webcam files. This should fix the issue.

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