First time here? Check out the FAQ!
x

I can't update HWK and install Support Suite due to an error.

0 votes
asked by about Windows Driver Package - SarasSoft UFSx Driver Package
edited by

I receive "Install not authorized. Your PC contained Alien Registry keys which have been removed. Update your HWK in this PC with the latest update Client" message. It pops up when I want to update the HWK box and then install Support Suite. What can I do?

1 Answer

0 votes
answered by (132k points)

Firstly, in order to fix the issue, I suggest you download and run CCleaner. After that, use Google search engine to find the latest version of HWK. Before installing a newer version, you will need to completely remove the old one from your computer. You can do this using Add or Remove Programs feature (Control Panel > Uninstall a program) or Revo Uninstaller. Even if it can't uninstall the application normally, it will force it to uninstall by wiping out all traces of its presence from the system.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...