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HP Credential Manager is not working properly anymore.

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asked by about HP Credential Manager for ProtectTools
edited by

My HP Credential Manager has suddenly stopped logging to Windows Explorer. In the Services page, Microsoft login is faded and I can't activate it. Also, I'm not able to change to administrator as user. It gets back to all users. Can you help?

1 Answer

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answered by (193k points)

If Credential Manager for HP ProtectTools is not working properly anymore, remove it from your computer (Control Panel > Uninstall a program), run Glary Utilities or CCleaner and download and install its latest version. After that, use the official user guide to configure the utility. If you still have issues, I suggest you contact HP Support team.

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