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How can I restore a file?

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asked by about NTI Backup NOW!
edited by

How can I select a file to restore? I selected and loaded it from the catalog. I clicked Expand and I selected it from the tree menu. After that, I got an "Open file" box. I don't know what to do after that. Can you help?

1 Answer

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answered by (132k points)
edited by

In order to fix the problem, I recommend that you update the software to the latest version. Select you version of the program, click Download, save the file to your PC, and install it following the on-screen instructions. After that, launch it, press the Restore button (enter image description here), select the backup file from the provided list or using the Browse option, and click the 2 button:

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In the Step 2 you need to select a directory to restore the backup and then to move to step 3 where you have to select the restoration method (replace the original file, keep it, and so on):

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After that, all you need to do is to click Start and then Submit Job:

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If you select properly the backup and the restoration directory, there shouldn't appear any "Open file" pop-up window. However, if it appears again, go to the backup folder, select the backup file, and press Open. If you still have problems, I recommend contacting the support team.

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