I can open the webcam, take pictures and start a video recording, but when I stop the video it says: "The application is not responding". I need to close it through Task Manager. However, it saves the recorded video to my PC. I tried a compatibility test and the result was: "Incompatibility Application". Also, I tried to update the drivers, but all of them were up to date. I have an Acer Aspire 5738Z laptop. Can you help?