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Dell DataSafe Online problems.

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asked by about Dell DataSafe Online
edited by

I keep getting "An unhandled exception has occurred. Application will exit. Data safe cannot be launched in guest account. Try to create an account" message. I have a new PC and this just started this week. Can you help?

1 Answer

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answered by (193k points)

In order to fix the issue log in to your computer using Administrator rights, navigate to Start > Control Panel > User Accounts and Family Safety > User Accounts > Manage Accounts, select the Guest account and press the Turn off the guest account button. If you still have issues, remove the software from your computer and install it again. Also, you can use the contact information from the official web page to get in touch with the support team.

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