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When I'm trying to send emails from Outlook, I receive a failure message.

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asked by about Microsoft Office Outlook
edited by

When I'm trying to send emails from Outlook, I receive a failure message. What can I do?

1 Answer

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answered by (193k points)

First, go to Start, type ncpa.cpl and open the utility. Right-click on the Local Are Connection entry and select Properties. On the General tab, make sure that the Internet Protocol (TCP/IP) box is checked. Click OK and then reboot your PC. After that, try sending an email to yourself. If it doesn't work, open Outlook and go to Tools > Account Settings > Change your profile > More Settings > Advanced. Check the This server requires an encrypted connection (SSL) box and select AUTO from the Use the following type of encryption connection drop-down list. For further solutions, check the troubleshooting guides provided by Microsoft.

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