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Acer eRecovery Management is not working properly.

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asked by about Acer eRecovery Management
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I purchased an Acer Aspire 4736G laptop last week. When I created a factory default disc, the "Burn Disc" process had 100% succeed, but it stopped when Verifying at 20%. I tried to change to another blank DVD, but it stopped again in Verifying at 8%. What can I do?

1 Answer

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answered by (193k points)

In order to fix the issue, press Alt + Ctrl + Delete key combination, open Task Manager and close all unnecessary applications that may use your computer resources. After that, try again. If it doesn't work, remove Acer eRecovery Management software from your computer (Control Panel > Uninstall a program), navigate to Acer Drivers and Manuals web page, identify your computer model, select your operating system and download and install the latest version of the software from the Applications tab.

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