I would like to recommend checking the drivers and the software. The I/O indicates a communication error because the device can't be reached to respond to the request. Check the drivers and perform a rep-install if want and then initiate a new connection. Secondly, make sure you have the studio configured properly to use the default ports or you will receive the same error. In some other cases, it's recommended to power cycle the device, but after the first power cycle, you should disconnect everything for a few minutes.