In order to fix the connection issue, make sure your security program and Windows firewall doesn't block the connection and close all unnecessary programs that may use your Internet bandwidth. Also, go to Start, type msconfig and open the utility. Press the Startup tab and un-check the boxes next to the programs you don't need to start when you open your computer. After that, reboot the PC and try again. If you still have issues, uninstall the software and download and install its latest version.