In order to fix the issue, uninstall the program, run a registry cleaner from Software Informer database and reinstall the software from the CD received when you purchased your TV tuner. If you no longer have the CD, use the support@gadmei.com
email address to get in touch with the developer and to request a new copy of the product. Also, when you use the software, make sure that all unnecessary programs are closed and your security program doesn't block the application.