My computer will play the free trial version. I tried downloading the full version off internet...it went thru the process but would not play. so i bought the actual cd...it plays at my work buy not at my home computer. so its a legit copy. I've taken off windows media 11 and i've taken off firefox....and still it won't play. it went thru the process of downloading and i could hear my computer accepting it...but when it came to the "PLAY" it went to a big blue screen that said TERMINAL stystem ( the company that owns it) then after a few seconds....it disappears and my desktop is all that is displaying. what setting do i have that is preventing it from coming up?