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The Internet Explorer window disappears while I try to download an antivirus.

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asked by about Internet Explorer
edited by

Why is the whole window of the Explorer disappearing suddenly after I'm trying to download an antivirus software? However, I don't have any antivirus software on my PC.

1 Answer

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answered by (236k points)

This means that your computer is probably infected with a trojan. Download Combofix on another computer and boot your computer to Safe Mode then run Combofix from the storage device (pen drive). Run it and let it scan the whole computer. At the end of the installation the results will be displayed along with the infected items. Once this completes, reboot the computer and then you can install the antivirus.

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