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Failed to import a JPEG file

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asked by about SewArt
edited by

I have downloaded a 30-day trial of SewArt, version 32. I have tried to import a JPEG file to a new canvas but it is saying that "photo2.jpeg could not be opened. Contact vendor and supply file". Could you help me? Thank you.

3 Answers

0 votes
answered by (264k points)
edited by

According to the official information provided on the main website, the application supports import of the following image types: .bmp, .png, .jpg, .gif, .wmf, and .emf. If you cannot transfer a supported file, it seems that the program is not installed correctly. Please reinstall the package using an administrator account. If you still can't make it work, it means that the image is not compatible although is in a relevant format or there's a bug.

0 votes
answered by (260 points)
edited by

The image size is large. You can resize the photo and then use this app.

0 votes
answered by (400 points)

or use any type of converter such as Format Factory, and convert into jpg or bmp or as u want

before doing that check one thing, go to the website and see that the site accept upto which size of pic, i mean 2 MB or something

most of the websites accepts upto 2 MB, is that answer is helpful for u??????????

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