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Hello, my company has both JobBOSS and AutoVue programs, but we are having a problem getting AutoVue to print. Is there anything you can recommend?

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asked by about Oracle AutoVue
edited by

We got the new Autocad 2013 and now our AutoVue does not work correctly with the new Autocad. We have an unsupported file coming up when I print the job traveller. Is there an easy way to get the software to work?

1 Answer

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answered by (193k points)
edited by

AutoCAD 2013 is a pretty new application, I mean, its latest version has been completely changed from the previous ones. In this case, you will need to take extra configuration steps. Unsupported files can cause bad compatibility between the applications. It is most likely that AutoCAD does not support the previously used files. Try to perform a downgrade of the program, then repeat the printing process. If it works, you will be sure that it's AutoCAD's fault for not supporting the file format anymore.

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