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Google Play Store says it needs background data even though I've already synced all the information.

+1 vote
asked by
edited by

When I go to Google Play Store, it says it needs background data. After I've synced everything, it still doesn't work. What should I do?

52 Answers

+1 vote
answered by

If you are using on phone through mobile network may be it is due to them, otherwise check your wifi connection.

+1 vote
answered by

Do you think we are retarded?????

I have both on!! And background data is not restricted

0 votes
answered by

If you're having your background data on but it still says it's off, I had the same problem, try this, go to settings, apps, Google play store, and press force stop and clear data then try to open play store again. It worked for me.

commented by (100 points)
YESSSSSS!!!! Finally found this answer. Relief - I was getting so ticked!!!!
commented by (100 points)
Best answer - thanks a lot !
commented by (100 points)
Anonymous you are The Best!!!
commented by (100 points)
Perfect ... thank you. I've been having this problem intermittently for a while and your solution worked for me.
commented by (100 points)
Thank you so much. I had tried everything else but no luck. Now it works.
0 votes
answered by

I did FORCE STOP and all but nothing helped me to run Google Play Store. Is there any more solution please?

0 votes
answered by

Thanks Anonymous, It worked fine for me.

0 votes
answered by (180 points)

Hi had the same problem recently. I used forced stop before. But what also worked for me was simply clearing the memory in the RAM manager. This is probably a better "first step". Good luck!

0 votes
answered by

Go to Settings-> Data usage-> Google play store-> Uncheck Restrict background data

commented by (100 points)
Yes, that's it! Worked on My Samsung Galaxy Note 8.
0 votes
answered by

Hi there, I also went to Settings> Application Manager> Force Stop the Google Play Service> Restarted the phone and Play Store worked fine afterwards.

commented by (100 points)
edited by
This alone didn't work on my Note 8.0. I first had to do the following:
Settings> Date Usage> GooglePlay on the bottom uncheck "Restrict background data", then go to Settings> Applications> GooglePlay Service> Force Stop> Clear Data. Then reboot.  
Then GooglePlay was back as normal.
0 votes
answered by

The Force Stop did the trick for me as well. Greatly appreciate this information.

0 votes
answered by

Locked up Google Play Store App solution was to select Forced Stop fixed me too. Thanks

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