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Google Play Store says it needs background data even though I've already synced all the information.

+1 vote
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When I go to Google Play Store, it says it needs background data. After I've synced everything, it still doesn't work. What should I do?

52 Answers

0 votes
answered by

Stopping the service and clearing cache worked for me. God knows why it did it in first place as have never restricted background data.
Cheers though :)

0 votes
answered by

Go to Settings-> Data usage-> Google play store-> Uncheck Restrict background data
answered Jan 3 by anonymous

This step is worked for me. Thanks.

0 votes
answered by

Force stop worked for me...Thank you. Now back to work. Well done anon

0 votes
answered by

Force stop worked for my Galaxy Note 3, but after about a week it was back at it again acting up. Google Play, FIX THIS! I have had this problem for over 2 months.

0 votes
answered by

I tried the force stop method and it worked

0 votes
answered by

nothing works for my phone (sony xperia j).... what else can i do?

0 votes
answered by

It worked anonymous.. but why does this happen

0 votes
answered by

I had same problem. I did restart..that helped me

0 votes
answered by

wooohoo.. force stopp.. it worked for me tooo.. thanks...

0 votes
answered by

Sorry but I didn't write down everything I did. But I found two places on the phone (Samsung Android 4.3) where I had to enable this background data option for Google - not just one!!!

The second one was Settings / Data usage / then you scroll down to your Google Play Store app / click to open it/ scroll down again until you see the "Restrict background data" option at the bottom

Uncheck. Before this I had removed the google account, cleared cache, data, everything, restarted phone... what a nuisance

Then I tried the "Google Play store" again and put wi-fi on just for assurance. "Google Play store" finally asked me to sign in or whatever and downloaded the app.

Google Play store is the most stupid thing ever

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