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Cync inbox has appeared in Incredimail. How do I get rid of it?

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asked by
edited by

I am using Incredimail 2.0 and recently a new Inbox has appeared with my ISP's name against it, TalkTalk. This new Inbox contains the same messages as the standard Incredimail Inbox.

In the action window at the top right a regular message appears stating "Sync Complete". I have not synchronized Incredimail with any other device. Where has this new Inbox come from? More importantly, how do I get rid of it? There is no option to delete it when right clicking on the Inbox.

2 Answers

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answered by (309k points)
edited by

Just use the accounts menu and delete all the things you don't need. Once you start the application again, the other account along with its folders will be deleted. It may be possible that other application are accessed with your Incredimail and automatically added the account.

0 votes
answered by

Thank you Alex for your reply, sorry for the long delay in replying.
Unfortunately there is no other account shown in the E-Mail Accounts other than the default account. I have uninstalled IM and re-installed it again and the duplicate Inbox returns back again.
Any thoughts?
Dave

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