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Computer does not recognize ExCus Dongle. What should I do?

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Computer does not recognize ExCus Dongle. What should I do?

1 Answer

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answered by (264k points)
edited by

For the Dongle to be recognized by the computer you need to install the main application first because beside the main installation it also installs the drivers for the USB Dongle. Only when the installation finishes, you can plug in the dongle and it will be installed on the computer.

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