Question

My phone did not recognize your USB port but the device driver is not working properly for windows 7 in Sony Ericsson pc suite software. Give me to resolve it?

Answer 1

To resolve the issue with your phone not being recognized via the USB port in Sony Ericsson PC Suite on Windows 7, you can try the following steps:

1. Ensure Correct Installation: Make sure that the Sony Ericsson PC Suite and USB drivers are installed correctly. If not, reinstall the software.

2. Update Drivers: Check for updated USB drivers from the Sony Ericsson website or the Windows Device Manager. Install any available updates.

3. Change USB Port: Try connecting the phone to a different USB port on your computer.

4. Check Phone Settings: On your phone, ensure that it's set to the correct connection mode (e.g., PC Suite mode or similar).

5. Restart Devices: Restart both your phone and your computer to refresh the connection.

6. Use Compatibility Mode: If the problem persists, try running the Sony Ericsson PC Suite in compatibility mode for an older version of Windows, such as Windows XP.

7. Troubleshoot Hardware: If hardware issues are suspected, try using a different USB cable or check the phone’s USB port for any damage.

If none of these solutions work, it might be helpful to contact Sony Ericsson customer support for further assistance.