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I can't unlock ZTE Merit because of too many pattern attempts.

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asked by
retagged by

I can't unlock ZTE Merit because of too many pattern attempts.

13 Answers

0 votes
answered by (100k points)
edited by

If you enter too many pattern attempts, then the phone will get locked. In this case, a menu will appear asking you to enter a PIN. You can obtain that PIN using the Send Email option. Then access the email which was attached to the phone and locate your PIN. Enter the received PIN and unlock your phone. Contrary, if the phone does not have a working Internet or Data Connection, then you will need to perform a factory reset operation by entering Recovery Mode and press Volume UP + Power Button for a few seconds. Use MENU as your OK button and Volume buttons as navigation. Select Wipe Data/Factory Reset and reboot the phone. The content from the phone will be deleted but your storage device will be intact (in case you have one attached).

asked Apr 13, 2014
edited Apr 14, 2014 by
How do I enter Recovery mode on ZTE Merit?
0 votes
answered by

Try this steps:
1. Press emergency call in idle mode.
2. input 983987#,it will go to the factory reset interface and customer can reset the handset to Default.
This will help to unlock your phone but all your personal informations will be erased which is in the phone memory.

0 votes
answered by

You can try the following the steps to unlock your device,
1. Press emergency call in idle mode.
2. input 983987#´╝îit will go to the factory reset interface and customer can reset the handset to Default.
Note:this method will delete all the personal information in the phone.

asked Oct 8, 2013
edited Oct 29, 2013 by
I want to unlock ZTE V790
asked Apr 2, 2014
edited Apr 4, 2014 by
What's the IDLE mode?
asked Jul 25, 2014
edited Jul 28, 2014 by
Unblock ZTE N9120 mobile phone.
0 votes
answered by

go to emergency dialer and press 983987# and you should be able to reset it

0 votes
answered by

983987# for factory reset ALL user data will erase after reset phone

0 votes
answered by (140 points)

go to emergency dialer and press 983987# and you should be able to reset it. THIS IS USELESS YOU CAN NOT TYPE # AT THE EMERGENCY CALL

0 votes
answered by
  1. Press emergency call in idle mode.
    in phone dialer enter 983987#
    then the system will ask for master record reset
    press ok
    and then phone will restart
    and you will be able to use the phone
0 votes
answered by

manual reset is not working< as well as the 983987#

0 votes
answered by

Thank you guys, that was really helpful, works!!
Cheers,,

0 votes
answered by

This is the correct code that works:
983987#
the stars are not coming up so input star 983 star 987 #.

commented by (100 points)
thank you so much for the star it realy helped me.u are my life saver wish I could see you thank you thank you thank you so much
asked Aug 10, 2014
edited Aug 22, 2014 by
I need help unlocking my ZTE.

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