installation problem

Question

I have downloaded the newest version 4.1
When I try to install it, I get the error message telling to uninstall the previous version, WHICH I have already done! (both, my old Bamboo Dock and Adobe Air).
Now, I don't have any of them: neither the new version nor the old one!!

Answer 1

It seems that you have already uninstalled the previous version of Bamboo Dock and Adobe Air, but you are still getting an error message during the installation of the newest version. Unfortunately, without further information, it is difficult to provide a specific solution. However, you can try a few steps to troubleshoot the issue:
1. Restart your computer and try reinstalling again.
2. Make sure there are no remaining files or folders related to the previous version of Bamboo Dock or Adobe Air on your computer.
3. Check if there are any compatibility issues between the new version and your operating system.
4. Contact the support team of Bamboo Dock or refer to their official documentation for further assistance.

These steps may help resolve the installation problem you are experiencing.