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The app does not play the channels.

0 votes
asked Sep 9 by Dimitar Nikolov about BGCN TV
edited Sep 11 by Alex Urbach

After opening the app the channels do not open. What is the reason? I have a premium channels package valid up to 28 September 2017.

1 Answer

0 votes
answered Sep 11 by Alex Urbach (306,420 points)
edited Sep 29 by Marco Jauch 1

The latest update for BGCN TV was in 2015. It's questionable if the software and service reliability can be trusted anymore. I recommend checking the built-in Firewall to see if the software is allowed to connect to the Internet. If you still have issues, then getting in touch with the developers is a must since they can provide the correct status of their service.

To contact the developers, access their Facebook page and use the Message button to contact them.

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