First time here? Check out the FAQ!
x

The main screen of the Mercury program is completely black.

0 votes
asked Jun 1 by Zeki KARTAL about Mercury
edited Jun 6 by Robert Polubinski

I was using the Mercury program and I enjoyed it. So I thank you very much. However, there was a problem with my computer the other day. In this case, my computer was formatted. All the programs had to be reinstalled. I am very sorry that the Mercury program is not working properly right now. The main screen of the Mercury program is completely black. I will be very pleased to help you in this regard.

1 Answer

0 votes
answered Jun 6 by Robert Polubinski (221,940 points)

A black screen on Mercury indicates that your graphic driver isn't installed or you're missing certain library files (eg. DirectX). Firstly install the driver for the version of Windows installed on your PC and then install the DirectX and VisualRuntime C++ runtimes. You can download the DirectX and latest runtime from the following likn:

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...