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I bought the software, but still have not received my serial numbers.

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I have purchased this software and received an email confirmation yesterday and still have not received my serial number. I checked junk and spam and made sure I can receive from seller.

The email is: Starlightstorm@hotmail.com

1 Answer

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answered by (309k points)

When you buy a product, the serial number should be sent to your email address or you can retrieve it from the My Account on the developer's website (in case that exists). Also, some emails are trapped because of the SPAM filters, therefore access that folder because the serial number might be in one of those emails.

If you find it, mark it as Safe so the service will restore it to the Inbox instead of SPAM for future emails.

If it's still not there, contact the developers of the application and request a status updated regarding the issue process of your serial numbers.

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