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PylonViewerApp does not detect my Basler camera.

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asked by about Basler pylon Viewer
edited by

My Basler camera is not detected by the PylonViewerApp. I connect the camera via the Ethernet port and It has a IP address but when I run the PylonViewerApp, the camera is not detected.

1 Answer

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answered by (264k points)

If you have issues with the application and cameras, then I recommend downloading the supported apps provided by the developers. I've seen some drivers as well on the page. Go to Device Manager (Start > Run > devmgmt.msc) and check to see if everything is good.

They also provide the necessary PDF files: http://www.baslerweb.com/en/support/downloads/document-downloads

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