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New version of Viber: can't see my message delivery status on Android

0 votes
asked Sep 23, 2016 by Nathalie Choubineh about Viber Messenger
edited Oct 14, 2016 by Daisy Guaty 1

My Viber updated to the latest version a couple of days ago. Since then, I can't see the message delivery status in none of my contacts chat rooms on Android. Though it's not happened on my desktop. Don't know what's happening and how to sort this out.

2 Answers

0 votes
answered Oct 5, 2016 by Alex Urbach (306,260 points)

You don't have control over the Viber's message delivery status. The information on the official website didn't change which means that the message delivery status remained the same. You can use the following link to check and read more about it.

I recommend you reinstall the application and clear the data and the cache and then try again. To clear them, go to Settings > Applications > All > Viber.

0 votes
answered Oct 18, 2016 by brodersen (300 points)

try to delete the app and re-download from Google Play again. This helped to me once.

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