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Message delivery status.

0 votes
asked May 10, 2016 about Viber Messenger
edited May 11, 2016 by Stephen Prastman

What does it mean when there's no "Delivered" or "Seen" status for a message, but the intended recipient/contact's status is "Online"?

1 Answer

0 votes
answered May 11, 2016 by Stephen Prastman (254,570 points)

This could indicate two things:

  1. The system is having issues and doesn't display the status of the message with accuracy (most of the cases).

  2. You are blocked from contacting that user, even if it's added to your contact list. Viber works based on the Contacts added to the phone book.

The best way is to actually call that user and ask him/her.

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