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High-jacked phone.

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If someone has taken over my admin powers on my phone or however they took it over, what do I need to do to take it back?I get closer all the time but this has been going on for a while.

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answered by (309k points)

If you have an Android phone, you can go to Security > Device administrator to disable all the apps, then install an anti-malware application and it should be deleted automatically.

For iOS based devices, connect the phone to PC and disable Internet, then restore it if you have created a backup and the malware should be deleted as well.

Support page for iOS devices: https://support.apple.com/en-us/HT201252

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