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Password forgotten

0 votes
asked by about Safaricom Broadband
edited by

I changed my modem password, but forgot it. How can I reset the password?

2 Answers

0 votes
answered by (329k points)

If it's a USB modem, then you will have to contact the official manufacturers/sellers. They should reset the password remotely or locally after you visit them.

Secondly, if it's a modem that you have access to (cable, power, connectivity, etc), then locate the RESET button on its back and keep it pressed for ~30 seconds. Once the booting process finishes, the modem should have the password reset.

0 votes
answered by (140 points)

You can visit the manufacturer's official site and request the password reset code after
providing them with the modem IMEI number. ALSO, you can try a search for a flash code using the IMEI number and manufacturer's name and/or model.

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