Jigsaw Puzzle Creator 3.4.0 build 20 - from Casperlab Software.

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asked by about Jigsaw Puzzle Creator
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Hello.

In the past few days I purchased Jigsaw Puzzle Creator [JPC] 3.4.0, via a well-known payment gateway. Even so, the sending of the registration / activation key " within 48-hours" has since passed.

I have endeavoured to contact Casperlab Software but messages will not go through, from their web-site contact page. My investigations are beginning to uncover others who have paid money for the JPC software product, in good faith and have been caught-up in the same questionable 'game-playing' situation.

1 Answer

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No avatar answered by (329k points)

Typically, the first thing to do is to contact the seller through all the available means. If it refuses to answer, then you are entitled to a FULL REFUND, regardless of their reasons. You can contact your bank or the credit card issuer for this procedure. If you paid with PayPal, then open a dispute and the money will be automatically transferred back to your account/credit card.

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