I want to activate a dongle delivered with a PFAFF 4D Suite Free Upgrade. Unfortunately, when I try to activate it by web (recommended), an error message appears: "The connection with the server can't be found"
A number is proposed for the dongle: 1028792412 and it is possible to enter an activation code manually. This dongle must be absolutely connected to the computer before using the particular program PFAFF 4D EMBROIDERY EXTRA. With that program, it is possible to realise an embroidery with a sewing machine. My operating system is Windows XP. Can you help me to activate this dongle manually? I suppose the costumer VSM Groupe AB is out of business nowadays.