Since this is a product provided by Avanquest, you will have to contact them in order to check the status of your license. I, too, experienced the same issue with a game on Steam that's using DENUVO activation. I have to re-activate it in order to play the game which is a similar case to the one you experience.
Access the following page to obtain additional information: https://shop.avanquest.com/members/?company_rs=49
Note: A previous account is needed. If you don't have one, contact the seller of the software.
