Some of my screen doesn't respond to touch or it is off of where I'm touching on my HTC Z820 Android

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Some of my screen doesn't respond to touch or it is off of where I'm touching on my HTC Z820 Android.

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When touch screen refuses to respond to various user input, it means there could be a hardware problem and the phone requires diagnosis. However, you can try booting the phone in recovery to perform a factory reset. If after this procedure, the phone behaves in the same manner, then you might need service support.

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