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There are 2 Hightail applications

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asked by (220 points) about Hightail
edited by

There are 2 Hightail Mac applications Hightail.app at version 2.15.0 and Hightail Desktop App.app at version 2.4.7.139483

Mac Informer appears to be confusing them.

2 Answers

0 votes
answered by (264k points)
edited by

If you've encountered version issues, then I recommend to download the latest version from the developer's website while the one from Mac Informer will be fixed. You can use the following direct download URL to save the package: https://static.hightail.com/plugins/HightailDesktop.dmg

Secondly, check for updates regarding the Mac Client and then after you install the latest version, perform a Refresh.

And, finally, I may recommend addressing your request to the support team that can tackle such kind of a problem. Open the main page of Mac Informer website and click on the Feedback & Support button at the bottom of the page: http://screencast.com/t/yaiPfzQbi

0 votes
answered by (220 points)

Mac Informer is still confusing these 2 applications the icon for Desktop is a red septagon with a white H on it.

For the Hightail Express icon the septagon is partly tucked into an envelope

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