File stucks at 99%

Question

For the past two versions, every time I convert a file it gets stuck at 99% and stays there, no matter how long I wait. I even let it sit for 8 hours. What can I do to fix this?

Answer 1

There could be a few causes for this error:

1. The software is bugged and needs a re-installation.

2. The file you are trying to convert is opened in another application. Close all the applications and then re-start the conversion process.

3. The conversion profile you have selected is not working as it should and it caused a crash, even if no notifications were displayed.

Note: A reinstallation should fix this issue with the conversion. Additionally, run the software as Administrator and select the output folder to be on another partition.

Comments

I tried all of your suggestions, but the file still gets stuck at 99%.

Answer 2

I had the same issue, and it turned out when I closed the converted that all the files were actually converted and they played without problems. I had the issue when I converted a lot of filed together, and when I tried to convert like 5 of them separately, it all worked fine and I saw that all the prev files were also converted