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It can't read my file.

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asked by about Any Video Converter
edited by

Any Video Converter lets me select a file, but then takes forever to load it, so I have to restart the program. The file is fine, playback and ability to open in a video editor.

1 Answer

0 votes
answered by (329k points)

Try running the application as Administrator and then make sure you're not using other applications to open the file. Close all of them and then load the file. A strange behavior was encountered on my computer when I loaded the file. The software began looking for the Fonts files. However, I let it scan and the file opened without errors. This could be a cause to the opening issue. Open or Play a file and let the application alone for a 1-2 minutes. It might be doing some initial scan and if you try to use other functions while it's scanning, then errors might appear.

The developers provide users a comprehensive FAQ section on their website. You can use that section to learn how to overcome possible issues with their applications.

FAQ page: http://www.any-video-converter.com/support/faqs/

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