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Why do I have problems installing Windows Essentials?

0 votes
asked by about Windows Live Essentials

I have a perfect Internet connection, but every time I'm trying to install WLE, it says I'm not connected to the Internet and fails to install. Can you help me?

1 Answer

0 votes
answered by (236k points)

This issue is known by Microsoft and there is a troubleshooting page already created for. The error is identified as being with code 0x8104000b: It says you’re not connected to the Internet even though you're connected

Access the support page to see the solution of this error:

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