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Issues with the photo viewer.

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I bought a photo viewer, but I have Windows 7. It seems this is old and is not compatible, because it says update and be sure is in update mode. I already plugged in the USB and continue to say that.

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answered by (194k points)

If you have trouble with the photo viewer application/device, you should first look on the seller's website to see if there is an update for WIndows 7. In case there is no resource for this process, contact the developer of the application/device and request a refund. If the purchase was within the timeframe allotted by the developer/manufacturer, then you are eligible for a refund. This is the only possible way. After this procedure, go to another website and buy something that has Windows 7 compatibility.

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