Information about Ucancam v8 software.

Question

We are a small company from Romania, Sunprotection Corp Ltd. and we bought a CNC router machine from Creation Mechanical & Electrical (Shenzhen) .Co Ltd in 2010, model: CTE 1225 A and UcanCam V8 engraving software. Because the original computer is old, I tried to reinstall the original program with original dogkey in Windows XP SP3 and SP2, but the program is unstable. Can you please help me? Maybe the original software CD is damaged.
Please help me with the proper version of the program. I am writing to you because Creation Mechanical & Electrical (Shenzhen) .Co Ltd is on vacation, and I'm in an emergency. The machine is the only machine base for my business. For the future I think I will purchase a newer version, but do not know how much and if it fits my budget.

Answer 1

According to their support page, the software (version 8) is compatible only with Windows XP. There is no support for newer versions of Windows. Unfortunately, there isn't anything you can do except upgrading to a newer version of the software (9 or 10). For this purpose, access their official website to find more information about this. There is no patch or tweak to improve the compatibility of version 8 for newer versions of Windows as well.

Official website: http://www.ucancam.com/en.asp

Note: Access the page, but wait for it to load since it takes a while.