If you attempt to launch the software in an operating system higher than Windows XP, then you will have problems. The issue can be caused by the compatibility of the application with the operating system or because of file corruption. I tend to believe that the problem in this case is the compatibility mode. The company released version 11 of the software and it's available as a trial mode. Install that version from the website and load the file. If it works, then a new upgrade is recommended.