Information about a purchase for my Nymgo account.

Question

I had recharged Nymgo to my account on 11th january 2015. The recharged sum of IRS 2500 has been debited from my bank account, but the amount has not come into my Nymgo account. Can you kindly look into this matter and update me as to why this has occurred?

Answer 1

I am in no position to check the status of your payment to Nymgo. You will have to contact them because the Nymgo support team can provide information related to this query. They're the only ones who have access to payment records. If the bank cleared the payment, then they are obliged to answer as soon as possible.

Use the contact form on the following form: http://www.nymgo.com/en/support/contact-support/