I have an issue with HelpMaker 7.4.

Question

I am using HelpMaker 7.4 and I am getting an issue when attempting to open the software "An unhandled win32 exception occurred in vahelp74.exe [6816]". The software was working fine before and now it will not work. I have tried uninstalling and re-installing, but that did not correct the issue. Is there a way to correct this issue?

Answer 1

I have encountered the same problem as well. The software's installation went fine, and it started normally after install finished, but then when I tried to launch it, I have received the same error. It's possible that the compatibility with modern operating systems doesn't exist and we've probably attempted to run and install the software in an unsupported OS.

Answer 2

  HelpMaker is the only help authoring tool that I have ever been able to successfully use and now it won't run on Windows 8.1 or Windows 7. I suspect that it was an update from Microsoft to both Windows 8.1 and Windows 7 that has caused the problem. However, without HelpMaker, I have been unable to find an easy-to-use alternative. I would be very grateful if an experienced programmer can find a solution to the problem.
  I tried HelpMaker in Windows XP compatibility mode in Windows 8 and it still didn't work. Then I tried it in a pure Windows XP computer that has not been connected to the Internet for many months and it worked very nicely. C'est la vie, Microsoft seems to have screwed up again.

Answer 3

I suspect that it is trying to access its home website which does not seem to be online any more.