Windows Mac Forum
Ask a Question

WhatsApp videos, records, and voice notes are not shown.

0 votes
asked by
edited by

Whenever I connect my phone to my laptop, it connects properly and all my phone's content is perfectly shown (including WhatsApp photos). Anyway, my whole problem is with the other multimedia, which the title shows above, WhatsApp videos, records, voice notes are not being shown out on the screen. And even the typical folder inside videos "Sent" shows no content inside it.

So I am looking out for a solution, I want to have my stuff on my laptop aside of them occupying a very large space on my phone and filling the storage. By the way: my phone is a Samsung Galaxy S4.

1 Answer

0 votes
No avatar answered by (309k points)
edited by

It's possible that you need to enable the USB mode for your phone. When you connect the phone to PC, make sure to enable all the USB modes available (not to confuse it with USB Debugging). Once the phone is connected, access the phone's contents and then browse to the WhatsApp folder. You should check the SDcard as well, if you have one. If the required files are not on the phone, it means they're deleted without any possibility to recover them.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
Copyright © 2024, Informer Technologies, Inc.
...