I was advised that ZoneAlarm Pro update was available and I downloaded it. My problems started after that. In order to finish the process, I rebooted my computer and then it took 11 minutes to complete and 9 minutes to shut down. I tried two times with the same results. I then uninstalled ZoneAlarm Pro and re-installed it from the back up disc. Rebooting was then normal and likewise shutting down. Now I get "True Vector Internet Monitor has one or more drivers with known incompatibility with this version of Windows. Check software vendor for drivers to obtain a compatible version prior to installing the software" message. I can't get rid of this notice. Can you help?