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Video playback error.

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Why some MP4 downloaded video files can't be played on my Cherry Mobile W7?

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This is a feature phone which means that it lacks compatibility to most of the video file formats. The only thing to do is to re-encode the video file because it's using audio/video codecs that aren't supported by the phone's OS. You can use any video converter. The best way is to convert the MP4 file to a generally compatible format like 3GP. You have the possibility to obtain a converter application from the database of Software Informer.

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